PRIVACY POLICY

The Vetere Team (“we,” “us,” or “our”) is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

What Information We Collect

When you contact us through our website, we may collect personal information including your name, email address, phone number, and any details you voluntarily provide about your real estate needs. Our website may also collect standard technical data such as IP addresses and browser information for security and spam prevention purposes.

How We Use Your Information

We use your personal information solely to respond to your inquiries, follow up on your real estate interests, and provide ongoing client services. This includes contacting you by phone, email, or text message regarding real estate matters relevant to your needs.

SMS Communications

We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

You can cancel the SMS service at any time by replying “STOP.” After you send the SMS message “STOP” to us, we will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, you may sign up as you did the first time, and we will start sending SMS messages to you again.

If you are experiencing issues with our messaging program, you can reply with the keyword “HELP” for more assistance, or contact us directly at [email protected].

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

We Do Not Sell Your Data

Your personal information will not be sold, rented, or shared with third parties for promotional or marketing purposes. Data will not be sold or shared with third parties for promotional or marketing purposes.

How Long We Retain Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your information at any time, subject to any legal obligations we may have to retain certain records.

Cookies

Our website uses cookies to improve your browsing experience. These may include session cookies and preference cookies. You can disable cookies through your browser settings, though some site features may be affected.

Embedded Content

Pages on our site may include embedded content from third-party services (such as maps or video). These third parties may collect data and use cookies in accordance with their own privacy policies.

Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To make a request, contact us at: [email protected].

Questions About Privacy

If you have any questions regarding privacy, please review this Privacy Policy or contact us using the information below.

Contact

The Vetere Team is located in Ontario, Canada.

Mark: [email protected]  |  416-909-5517

Jeff: [email protected]  |  416-587-0122